Huge delay in new British Citizenship applications

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From: girish.suryawanshi (

Sent: 24 October 2013 11:46
To: Nationality Progress
Subject: <Royalmail tracking number> - Fees not deducted. It has been 13 days

Dear Sir/Madam,

I submitted my citizenship application on 11th October 2013 but I can't see the fees of £874.00 deducted from my bank account. Can you please advise?

My details:

Royal mail tracking number - xyz

Name – Girish Suryawanshi

DOB – 26/03/1981

Passport Number – xyz


Thanks and Regards,




From: Nationality Progress

Sent: 25 October 2013 11:19
To: Suryawanshi, Girish
Subject: RE: xyz- Fees not deducted. It has been 13 days


Dear Girish,


Thank you for your email.

Unfortunately with the high volume of post we are receiving we are unable to give a timescale as to when the payments will be taken.

I would advise you to check your bank account in 2 to 3 weeks. If the payment has not been taken by then please contact us again.


Kind regards,

<Customer care guy's name> | Customer Service Advisor

Home Office | Temporary Migration | UK Visas and Immigration | Customer Contact Centre | Sheffield | S3 8NS |

Accredited to the Customer Service Excellence standard.

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